Enhance your contact center agent's performance with all the power of AI
Servicebots brings all the power of AI and LLMS at your agent's fingertips, so that each customer contact becomes ``an Intelligent customer contact``
All your company's knowledge at your agent's fingertips
Your agents can query your knowledge base with any information request and our Intelligent Virtual Co-pilot will generate specific recommendations for the agent to follow, within the call.
Faster customer request resolution
Our Co-pilots will help your agents understand what the customer is requesting in less time and will generate resolution recommendations for the agent so that the call is resolved much faster.
Better call resolution
Servicebots'Co-pilots will generate very accurate call resolution recommendations by immediately accessing the company's knowledge base and best practices that significantly enhance the agent's responses.
Negotiation handling recommendations
Our Co-pilots leverage all the power of AI and LLMs to support your agents in offering the most adequate negotiation alternatives.
Tone moderation suggestions
Our Virtual Co-pilots can detect undesireable customer sentiments and can recommedn the agent to moderate their call handling tone.
Objection handling recommendations
Servicebots' Intelligent Virtual Co-pilots will assist your contact center agents in very rapidly finding the most effective way of answering to each customer's purchasing, debt payment or retention objection.
Let's get in touch
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.