Give your customers unlimited access to your service, 24/7
Our Generative Chatbots can service or reach out to your customer on all text channels, at all times, every day of the year. The following our some key features:
Natural conversations
Our Chatbots can hold very natural, fluent and cognitive conversations, on text channels like webchat, Facebook Messenger and WhatsApp.
24/7 customer service
Answer all your digital channels' customer requests immediately (zero wait time), 24/7, every day of the year.
Conversational customer service
Replace your transactional text-based menus by a fully conversational type of interaction that eliminates the need to navigate complex menus and to select multiple options.
Reach out to many more customers
Make as many concurrent outbound contacts as you require, so that you can process your customer’s database really fast (e.g. in sales and debt collections).
No human intervention negotiations
Our Generative Chatbots can understand your customer’s sales, debt payment and customer retention’s objections and dynamically offer viable alternatives and reach optimal negotiations.
Fully integrated
Our Chatbots can be integrated via APIs with your CRM or other applications to gather, convey and write information in real time. They can also transfer the contatc to a human agent or specialist at any time.
Some popular use cases:
Do you have another use case?...let's chat.
Conversational Customer Service
Whether its customer service or help desk, we are always there for your customers with a friendly: ``What can I help you with today?``
Marketing, Pre-Sales and Sales
Reach out to many more commercial prospects, understand their purchasing objections and propose viable alternatives with our Generative Chatbots
Validations
Did the delivery arrive on time?, Did the technitian arrive on time?, did the customer really do that suspicious transaction?, validate this and much more with our Chatbots
Appointment Scheduling
Whether its medical, technical home visists or any other type of appointment, our Chatbots can set them up, confim them or re-schedule them
Debt Collections
Accelerate your collections by reaching out to more customers way faster with our Generative Chatbots that can negotiate viable deals with no human intervention
Order Taking
Automate your order taking process with our conversational Chatbots that can hold as many concurrent conversations as needed and can be integrated with your CRM and ERP systems